Privacy Policy
Last Updated: February 2025
Warehouse Logic is committed to protecting your privacy and ensuring the secure handling of your personal information. This policy explains how we collect, use, and safeguard your data when you use our website and services.
Information We Collect
Personal Information
We collect the following types of personal data when you interact with our services:
- Contact Information: Name, email address, phone number, and mailing address
- Educational Background: Professional experience, technical skills, and learning objectives
- Payment Information: Billing details and payment method data (processed securely by third-party providers)
- Communication Data: Messages sent through contact forms, support requests, and course inquiries
Usage Information
We automatically collect certain information about how you use our website:
- Technical Data: IP address, browser type, operating system, and device information
- Website Analytics: Pages visited, time spent on site, click patterns, and referral sources
- Session Data: Login times, course progress, and interaction patterns with learning materials
Cookie Information
We use cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie practices, please review our Cookie Policy.
How We Use Your Information
Service Delivery
- Process course enrollments and manage student accounts
- Provide access to learning materials and laboratory environments
- Track course progress and issue completion certificates
- Facilitate communication between students and instructors
Communication
- Send course updates, schedules, and important announcements
- Respond to inquiries and provide customer support
- Share relevant course recommendations and continuing education opportunities
- Send marketing communications (with your consent)
Website Improvement
- Analyze website usage patterns to improve user experience
- Optimize course content based on student feedback and performance
- Develop new features and enhance existing functionality
Legal Compliance
- Comply with applicable laws and regulations
- Maintain financial records for tax and accounting purposes
- Respond to legal requests and protect our rights and property
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
Consent
For marketing communications, newsletter subscriptions, and optional cookies. You can withdraw consent at any time.
Contract Performance
To provide the educational services you have requested and manage your enrollment and course delivery.
Legitimate Interest
For website analytics, fraud prevention, and business operations that do not override your privacy rights.
Legal Obligation
To comply with tax laws, financial regulations, and other legal requirements applicable to our business.
Data Protection Measures
Security Measures
- Encryption: All data is encrypted in transit using SSL/TLS protocols and at rest using industry-standard encryption
- Secure Infrastructure: Data is stored on secure servers with access controls and regular security monitoring
- Access Controls: Limited access to personal data on a need-to-know basis with role-based permissions
- Monitoring: Continuous monitoring for unauthorized access attempts and security vulnerabilities
Data Retention
We retain your personal data for the following periods:
- Contact form submissions: 3 years from the date of inquiry
- Student records: 5 years after course completion for certification purposes
- Financial records: 7 years as required by Cyprus tax regulations
- Marketing data: Until consent is withdrawn or you unsubscribe
Breach Notification
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay, as required by GDPR.
Your Privacy Rights
Under GDPR, you have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data in certain circumstances, subject to legal retention requirements.
Right to Portability
Receive your personal data in a structured, commonly used format and transfer it to another controller.
Right to Object
Object to processing of your personal data for marketing purposes or based on legitimate interests.
Right to Withdraw Consent
Withdraw your consent at any time where processing is based on consent, without affecting lawfulness of prior processing.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information below:
Email: privacy@domain.com
Phone: +357 25 851397
Address: 29 Anexartisias Street, 3025 Limassol, Cyprus
We will respond to your request within one month. In complex cases, we may extend this period by up to two months and will inform you of any delay.
Right to Lodge a Complaint
If you believe we have not handled your personal data in accordance with data protection laws, you have the right to lodge a complaint with the Cyprus Office of the Commissioner for Personal Data Protection or your local supervisory authority.
Third-Party Services
We work with trusted third-party service providers to deliver our services effectively. These providers may process your personal data on our behalf:
Cloud Infrastructure Providers
We use secure cloud hosting services for website operations and data storage, all compliant with GDPR requirements.
Payment Processors
Payment information is processed by certified payment service providers who maintain PCI DSS compliance for secure transactions.
Analytics Services
We use Google Analytics to understand website usage patterns. Data is anonymized and used only for improving user experience.
Email Service Providers
Course communications and newsletters are sent through secure email platforms that maintain high deliverability and security standards.
All third-party processors are bound by data processing agreements that ensure they handle your data in accordance with GDPR requirements and our privacy standards.
Contact Information
If you have any questions about this Privacy Policy or our data processing practices, please contact us:
General Inquiries
Email: info@domain.com
Phone: +357 25 851397
Privacy Matters
Email: privacy@domain.com
Data Protection Officer: Available upon request
Address:
Warehouse Logic
29 Anexartisias Street
3025 Limassol, Cyprus
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and indicating the revision date.